Join Our Team / Director of Administration

Director of Administration – Hybrid – Wilmington, DE

ICM is looking for an organized, attentive, and resourceful individual to be a valued addition to our Adminsitration team. This individual will work directly with our Chief Administration Officer.

Primary responsibilities include, supporting our Chief Admin Officer to identify and deliver the required administrative support operations for the organization and sensitive employee relations issues as well as other HR-related responsibilities. It is expected that the individual will take on additional responsibilities and more complex project work over time.

  • General administrative duties.

  • Maintains the organization’s administrative policies and procedures manual.

  • Ensures the organization’s compliance with applicable health, building, zoning, and safety licensing and certification requirements.

  • Collaborates with other management staff to draft and implement an annual administrative budget.

  • Schedule meetings.

  • Track and maintain internal documents.

  • Organize and support recruiting efforts.

  • Track and maintain employee onboarding paperwork through completion.

  • Respond to questions regarding HR policies and procedures.

  • Complete employment verifications.

  • Support HR calls/questions and direct to appropriate departments or personnel, as necessary.

  • Conducts performance evaluations that are timely and constructive.

  • Provide excellent communication and service to all internal and external partners.

  • Any other functions/duties as assigned by management.

  • Bachelor’s degree (preferably in HR, Business Admin, or related)

  • Shows initiative, outstanding customer service skills, and the ability to learn quickly.

  • Superior written and verbal communication skills; comfortable communicating with a wide variety of audiences.

  • High standards for personal performance.

  • Work requires excellent proofreading skills, analytical ability, organizational skills, attention to detail, excellent follow-through, keen judgment, and problem-solving skills.

  • Ability to multi-task and meet concrete deadlines.

  • IMPORTANT: Individual must have the ability to maintain the highest level of confidentiality at all times.

ICM empowers advisors to capture retail bank deposits by providing an intuitively different, objectively better product. Investor Cash Management (ICM) is focused on empowering individuals to become investors. Our patent-pending cash management accounts (CMAs) uniquely combine immediate liquidity and investment returns, as the underlying assets are automatically swept into specified SEC-registered securities such as government money market funds, bond funds, and/or ETFs. Clients benefit by obtaining rates more than 30X higher than bank rates (FDIC national average checking rates of 5 bps vs. government money market fund rates of 170 bps), and clients have immediate access to their funds via the investment card (a debit card that links directly to specified securities), ATM, online bill pay, P2P transfers, and ACH.

ICM’s technology transforms specified investment funds into digital transaction currencies to seamlessly pay for card purchases and CMA transactions, thereby concentrating enormous demand and liquidity in the designated investment products. ICM does not offer its CMAs directly to clients; instead, we partner with global asset managers, large insurance companies, leading wealth management firms, and community organizations to offer CMAs to their current and prospective clients. More information is available www.InvestorCashManagement.com

At ICM, our success is dependent on the diversity, collective spirit, and contributions of our people, clients, and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills.